Privacy Policy
Your privacy matters to us at arivonquelath
Last Updated: January 15, 2025
1. Information We Collect
Personal Information
We collect information that you voluntarily provide to us when you create an account, subscribe to our services, or contact us. This includes your name, email address, phone number, and billing information.
Usage Data
We automatically collect certain information when you use our platform, including your IP address, browser type, operating system, referring URLs, and information about your interactions with our services.
What we collect specifically:
- Account registration details (name, email, phone)
- Financial analysis preferences and settings
- Usage patterns and feature interactions
- Device information and technical specifications
- Communication history with our support team
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our financial analysis services. This includes personalizing your experience, processing transactions, and communicating with you about your account.
- Delivering our profitability analysis tools and features
- Processing payments and managing your account
- Sending important service updates and notifications
- Improving our platform based on usage analytics
- Providing customer support and technical assistance
- Complying with legal obligations and regulatory requirements
We may also use your information to send you educational content about financial analysis techniques, but you can opt out of these communications at any time.
3. Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances outlined below:
Service Providers
We work with trusted third-party service providers who help us operate our platform. These companies are contractually obligated to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law, such as in response to a court order or government investigation, or to protect our rights and the safety of our users.
Business Transfers
If arivonquelath is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your information is transferred and becomes subject to a different privacy policy.
4. Your Privacy Rights
Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have several rights regarding your personal information:
Access Your Data
You can request a copy of the personal information we hold about you.
Correct Information
You can ask us to update or correct inaccurate information in your account.
Delete Your Data
You can request that we delete your personal information, subject to certain limitations.
Withdraw Consent
You can withdraw your consent for certain uses of your information at any time.
To exercise these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
5. Data Security and Protection
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection best practices
- Incident response procedures for potential security breaches
Despite our efforts, no security system is completely foolproof. If you suspect any unauthorized access to your account, please contact us immediately.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Type | Retention Period | Reason |
---|---|---|
Account Information | Duration of account + 2 years | Service provision and legal compliance |
Financial Data | 7 years after account closure | Regulatory requirements |
Usage Analytics | 3 years | Service improvement |
Support Communications | 3 years after resolution | Quality assurance and training |
When we no longer need your information, we securely delete or anonymize it in accordance with our data retention schedule and applicable laws.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our services.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Help us analyze website usage and improve performance
- Functional Cookies: Remember your preferences and personalize your experience
You can manage your cookie preferences through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of our platform.
8. International Data Transfers
While arivonquelath primarily operates within Canada, some of our service providers may process your information in other countries. When we transfer your personal information outside of Canada, we ensure appropriate safeguards are in place to protect your privacy rights.
Cross-Border Protections
We use standard contractual clauses, adequacy decisions, and other legally approved transfer mechanisms to ensure your data receives adequate protection regardless of where it's processed.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Parents and guardians who discover that their child has provided personal information to us should contact us using the information below, and we will take steps to remove that information from our systems.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email or through a prominent notice on our platform.
We encourage you to review this policy periodically to stay informed about how we're protecting your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
arivonquelath Privacy Office 62 Eastview GateBrampton, ON L6P 2G7
Canada Phone: +1 (604) 302-3163 Email: info@arivonquelath.com
We're committed to addressing your privacy concerns promptly and will respond to your inquiry within 30 days.